These Terms of Service govern the relationship between users and the organization regarding the use of the company's services and website. By accessing or using the services, users agree to be bound by these terms. If the user does not accept these terms, they must refrain from using the services.
Acceptance of terms
Engagements are formed through a written agreement, proposal, or accepted purchase order that references these Terms of Service. The specific scope, deliverables, timelines, and fees will be set forth in the applicable engagement documents. When there is a conflict between these terms and a signed agreement, the signed agreement controls.
Service usage
Services are provided as described in the engagement documents and relevant statements of work. Users agree to provide accurate information and necessary access to systems, personnel, and data to enable performance. The company may rely on information supplied by users; inaccurate or incomplete information may affect the company's ability to perform and is not the company's liability.
Intellectual property
All intellectual property created by the organization during a project, unless otherwise specified in a signed agreement, is the intellectual property of the company until full payment is received. Upon full payment, the client is granted a license to use the deliverables for the intended business purposes described in the engagement documents. The company retains the right to use non-confidential methodological materials, templates, and know-how developed prior to or independently of the engagement.
Limitation of liability
To the maximum extent permitted by law, the organization's liability for claims arising under these terms is limited to the fees paid by the client for the specific services that gave rise to the claim. In no event shall the company be liable for consequential, incidental, special, or punitive damages, loss of profits, or lost data, even if advised of the possibility of such damages. The client is responsible for backing up relevant data and making decisions based on the company's recommendations after appropriate testing.
Termination
Either party may terminate an engagement as set forth in the signed agreement. In the absence of a termination provision, either party may terminate with reasonable notice if the other party materially breaches these terms and fails to remedy the breach within a specified cure period. Upon termination, the client will pay for work completed through the termination date and return any company property. The organization will deliver work product subject to outstanding fees and agreed-upon deliverables.
Changes to terms
The organization reserves the right to modify these Terms of Service. Substantive changes to terms that affect clients with active engagements will be communicated and, where necessary, reflected in amended engagement documents. Continued use of the services after modifications constitutes acceptance of the revised terms.
General provisions
These Terms of Service constitute the entire agreement between the parties regarding the subject matter and supersede prior communications. If any provision is found to be invalid or unenforceable, the remaining provisions will remain in full force. No waiver of any breach will be effective unless in writing and signed by the waiving party.